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LRT Consulting – Learning Resources & Technologies Ltd.

LRT Consulting – Learning Resources & Technologies Ltd.

Consultant of Choice for Competency-Based Development

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    • Experience and Expertise in Designing Professional Competency Framework
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  • Professional Services
    • Emotional Intelligence
    • Performance & OD Consulting
    • Talks or Mini-Workshops
      • CHANGE is the Name of the Game!
      • How You Learn is How You Live!
      • Trust Factor: The Science of Creating High-Performance Companies
      • Servant Leadership: The Manager as Helper in Leading Change
      • Top 10 Tactics to Improve EQ in Teams
      • Managing Conflicts Productively
    • Training Courses and Facilitation
      • Strategic Review and Organizational Alignment
      • Stakeholders Partnering and Collaboration
      • Enhancing Service Culture and Competencies
      • Customer Service Training Curriculum
      • Sample of Customer Service Training Courses
      • Sales Effectiveness Enhancement Program (SEEP Curriculum)
      • Sample of Sales Effectiveness Training Outline
      • Development of Problem Solving and Decision Making Competencies
      • Development of Performance Management Competencies
  • Insights
    • Success with Winning Customers Loyalty and Organizational Leadership
    • Success with Winning Employees Engagement and Building Trust
  • Team
    • Stanley CHAK, Managing Consultant
    • Angela NG, Director
    • Annie LO, Senior Consultant
    • Our Consulting Partners

Success with Winning Customers Loyalty and Organizational Leadership

  • Home
  • Success with Winning Customers Loyalty and Organizational Leadership

Case of Professional Development Using DISC Behavioral Profile in Hong Kong [Social Workers, Helping Professions, Architectural Firm]

September 4, 2018September 20, 2018

What Is DISC? The HRD Press DISC Styles assessment has been crafted specifically to assist organizations in understanding how behaviors […]

Insights, Success with Winning Customers Loyalty and Organizational Leadership

Practice Paper: On Vision-Mission-Values

July 17, 2017July 17, 2017

Addressing FAQs on mission and value statements. Creating or strengthening staff’s buy-in. Case example of envisioning and strategic planning. Literature […]

Success with Winning Customers Loyalty and Organizational Leadership

EQ, Work Success & Leadership [Part 1]

July 5, 2017September 20, 2017

In the beginning of a focus group on Emotional Intelligence, I invited the participants to suggest the characteristics that differentiate High EQ Leaders […]

Insights, Success with Winning Customers Loyalty and Organizational Leadership

Is Poor Emotional Intelligence Preventing You From Gaining More Business?

May 9, 2017July 18, 2017

By Colleen Stanley, SalesLeadership Inc. You’ve preached the importance of consistent prospecting and business development to your sales team. All […]

Success with Winning Customers Loyalty and Organizational Leadership

Nonprofit Board Forum: Personal Recap

April 26, 2017July 18, 2017

After attending yesterday’s wonderful forum and networking event organized by the Social Enterprise Initiative at Chicago Booth, I would like to share […]

Success with Winning Customers Loyalty and Organizational Leadership

Emotional Intelligence Dialogue [No.2]

June 14, 2016July 18, 2017

What does it take to be successful at work? This question prompted me to read The EQ Edge written by […]

Success with Winning Customers Loyalty and Organizational Leadership

Emotional Intelligence Dialogue [No. 1]

May 19, 2016July 18, 2017

Summarizing my 20+ years of performance improvement consulting experience, I have observed that the ultimate success factor of success, growth […]

Success with Winning Customers Loyalty and Organizational Leadership

SmartHK Hangzhou 2012

October 10, 2012October 13, 2017

Stanley Chak moderated and spoke at one of the Management Upgrade and Innovation seminars, with the key theme of talent […]

Insights, Success with Winning Customers Loyalty and Organizational Leadership

FORTUNEChina-Vol-113 Negotiation-Stress-Change-Management

July 1, 2007October 10, 2017

  Online Version Paper Version  

Insights, Success with Winning Customers Loyalty and Organizational Leadership

FORTUNEChina-Vol-100 Management Clinic

October 1, 2006October 10, 2017

  Online version Paper version  

Insights, Success with Winning Customers Loyalty and Organizational Leadership

Contact Us

LRT Consulting
Unit 2B-07, 2/F, Hung To Centre
94-96 How Ming Street, Kwun Tong
Kowloon, Hong Kong
Tel: (852) 2890 9887
Fax: (852) 2890 9015
Email : info@lrt.com.hk
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