LRT has been working with organizations from both the public and private sectors in developing or reviewing their vision and mission statements, development strategies, leadership culture and change management effectiveness.

LRT Consulting played the role of a facilitator and a catalyst to inspire original thinking and innovative ideas on making continuous improvement or breakthrough. Our approach aimed at creating stronger alignment and ownership among the stakeholders. The proposed three-phase review and improvement approach is usually completed within 10 to 24 weeks, depending on the complexity of data collection, aggressiveness of the task force, etc. The approach and relevant steps are highlighted as follows:

Phase One: Pre-Workshop Diagnosis and Planning

Task I – Project Planning: Create the project work plan with the organization

Task II – Data Gathering: Current and future organization profile data gathered through designing a customized questionnaire and distributed to the key stakeholders of the organization for their feedback and input

Task III – Pre-Workshop Interviews: Conduct individual interviews with all or selected senior managers with the purpose to identify the business thrust and challenges of the organization

Task IV – Agreement on Diagnosis and Preparation: The critical issues and the causes to performance gaps as revealed from the above are discussed and endorsed. The design and specific case study of the Strategic Review and/or Change Management Workshop is agreed prior to the workshop

Phase Two: Conducting Strategic Review and Alignment Workshops

Task V – Conduct Strategic Review and / or Change Management Workshop: We provided forums for individuals and organizations where they could share their vision, identify improvement gaps, align breakthrough strategies, agree on action plans, etc.

Typically a group of 15 to 25 senior managers from the same organization come together in a two-day workshop with the assistance of our facilitator to develop creative solutions for their specific challenges and issues. Our consultants will guide participants through an interactive process to produce specific outcomes such as draft vision, desired future profile, and strategic initiatives.

The Change Management modules focused on themes such as: The Driving Forces of the Changes, From Traditional to New Roles and Expectations, Winning Mindset and Habits, The Change Management Cycle, Overcoming Resistance, Communicating Changes and Promoting Ownership, etc.

Phase Three: Post-Workshop Documentation and Implementation

Task VI – Document Results: Final output presented in a “Digest” which summarizes the pre-workshop data and records the agreements and outcomes of the two-day workshop. This document is the organization’s blueprint for success.

Task VI I – Implementation by Task Groups: The Task Groups formed at the end of the Management Review Workshop will start implement their action plans and make concise progress report to senior management. As an option, the Task Groups may come back for another sharing session instead of making progress report only.

Benefits to the Client

Companies using this approach appreciated the following achievements and benefits:

  • Clear stock taking of current profiles and planning of desirable profiles and organizational capabilities
  • Collective participation and solutions generation to ensure buy-in and stronger commitments to collective agreement, prioritization and decisions made
  • Group dynamics and interaction resulting in greater teamwork and respect among individuals
  • “Out of the box” thinking is encouraged
  • Individuals develop a “can-do” mindset to meet the challenges and move the organization forward
  • A common language and approach in change management and communication