Overview

This 84 item, assessment provides a highly structured process through which to assess an individual’s current capacity to listen attentively and move towards improving key listening skills. The report or results gives individuals a clear indication of their relative performance in 7 listening competencies.

The Listening Effectiveness Profile measures an individual’s capacity to listen effectively, with empathy, and attentively using the following competencies:

  • Predisposition/Temperament
  • Creating a Conducive Climate
  • Showing Positive Interest
  • Reading the Speaker
  • Empathizing
  • Paying Attention and Concentrating
  • Understanding and Reflecting the Message

The report gives individuals a clear indication of their relative performance in each competency, as well as detailed interpretative notes to use in personal-action planning.