This 84 item, assessment provides a highly structured process through which to assess an individual’s current capacity to listen attentively and move towards improving key listening skills. The report or results gives individuals a clear indication of their relative performance in 7 listening competencies.
The Listening Effectiveness Profile measures an individual’s capacity to listen effectively, with empathy, and attentively using the following competencies:
- Creating a Conducive Climate
- Showing Positive Interest
- Reading the Speaker
- Paying Attention and Concentrating
- Understanding and Reflecting the Message
The report gives individuals a clear indication of their relative performance in each competency, as well as detailed interpretative notes to use in personal-action planning.